In today’s cloud world – phones dont need to be frozen out

Over the past few weeks in the UK, thanks to the ‘Beast from the East’ – with a third instalment potentially on its way – we have seen the usual grinding to a halt of the nation as snow has hit.

For business, such a simple, uncontrollable and unexpected event can be eventful, painful and even catastrophic depending on your business type and how you have planned for such occurrences. Snow has a wide sweeping effect, but also consider unfortunately in...

RingCentral leads cloud business communication vendor race, says Synergy

RingCentral leads the way for the cloud business communications market with the overall landscape growing at a considerable clip, according to the latest note from Synergy Research.

The market is growing at an annualised rate of 23% driven by strong adoption of unified communications as a service (UCaaS), according to the research. The total cloud communication market is generating revenues in excess of $2 billion (£1.58bn) per year.

Synergy puts the market into three...

Why the data protection world is a vampire – and what to do about it

“The world is a vampire.” The words to the Smashing Pumpkins song kept coming to mind as I listened to the discourse of a leading tier one carrier CISO.

I was in New York City attending one of the technical seminars that constantly come up projecting what the new New Thing is going to be. This rendition was on the insecure world of data flowing across networks. I mused that this time there was some fire to go along with the smoke. Snowden had just come on to the world...

Collab9 gets green light as first FedRAMP-approved UCaaS vendor

(c)iStock.com/KiskaMedia

Collab9, a Cisco-powered unified communications provider based in Gardena, California, has announced it has become the first unified comms as a service (UCaaS) provider to be authorised by FedRAMP, the government security standard.

The move is aimed at federal, state, and local agencies for their unified collaboration needs, with Collab9 offering messaging, both for voicemail and email, mobility, and integration with Microsoft Office 365, Skype for...

Box deploys RingCentral to modernise comms platform, saving almost $1m per year

(c)iStock.com/ngkaki

Enterprise cloud software provider Box is working with cloud communications provider RingCentral to unify its global enterprise communications in order to save up to $900,000 per year.

Box will deploy RingCentral Office, the comms vendor’s flagship UCaaS (unified communications as a service) platform, as well as planning to utilise RingCentral products which integrate with both Google for Work and Salesforce. RingCentral notes that the openness of its...

Cloud-based voice and telephony services continues apace

(c)iStock.com/iStockFinland

Almost half of companies surveyed by Britannic Technologies said they had cloud-based voice and telephony services, while two thirds said they had a partial voice solution in the cloud.

84% of respondents said they understood the proposition of cloud computing, yet there were some intriguing responses as to why companies aren’t putting their voice services in the cloud. Almost half (48%) of those polled said they were concerned about security...

Sizing up collaboration: how to measure ROI on your Unified Communications

By Adrian Thirkill, Easynet UK MD

Dust off the bunting and hang the flags out: global IT spending is forecast to increase by 4.1% in 2013  according to Gartner’s latest worldwide IT spending forecast published in March.

This is great news, but when considered within the still-quaking economy it also comes with a caution: it’s more important than ever to make carefully-planned IT investments which add value to a business and create a Return on Investment in a...