Zoom acquires Five9 in £10.7bn deal

People on a Zoom conference call.

Zoom Video Communications has reached an agreement to acquire Five9, a provider of a cloud contact centre, in an all-stock transaction valued at $14.7 billion (£10.7bn). 

Combining Five9’s Contact Centre as a Service (“CCaaS”) solution with Zoom’s broad communications platform is hoped to transform how businesses connect with their customers, building the customer engagement platform of the future.

The acquisition is expected to help enhance Zoom’s...

Oxford University partners with Oracle to ID COVID-19 variants

Graphic art depicting the coranavirus.

Oxford University has selected Oracle to help speed up the identification of COVID-19 variants.

A specialist platform developed on Oracle Cloud Infrastructure will help with global genomic sequencing and examination, thereby mitigating the impact of potentially dangerous strains.

The emergence of more infectious variants of the COVID-19 virus is threatening to slow the global recovery and potentially thwart current vaccine immunity, according to Oxford University. To...

KubeCon Europe roundup: Key developments for Kubernetes on the edge

Kubernetes (K8s) is the key component in the data centres modernising and adopting cloud-native development architecture to deliver applications using containers. Capabilities such as orchestrating VMs and containers together make Kubernetes the go-to platform for modern application infrastructure adopters. Telecom operators are also using Kubernetes to orchestrate their applications in a distributed environment involving many edge nodes.

But due to the large scale of telco...

AWS EKS vs. ECS vs. Fargate: Which offers the best managed Kubernetes?

To make Kubernetes work at scale, you need a container orchestration tool that automates the management, deployment and scaling of your clusters. 

If you’re running Kubernetes on AWS, you can choose from several options: 

Elastic Container Service (ECS)Elastic Kubernetes Service (EKS) AWS Fargate

Which one is the best match for your workloads that helps to reduce your AWS bill? Read on to find out.

What is Elastic Container Service...

IBM to acquire Turbonomic with AIOps dominance squarely in its sights

IBM is to acquire Turbonomic, a Boston-based application resource and network performance management software provider, to help organisations with their AIOps initiatives.

The acquisition 'will provide businesses with full stack application observability and management to assure performance and minimise costs using AI to optimise resources - such as containers, VMs, servers, storage, networks, and databases', the company touted in the press materials.

AIOps, the...

Breaking the top five myths around chaos engineering

If the only exposure you’ve had to chaos engineering is Chaos Monkey and some flashy blog headlines, it’s easy to paint the whole endeavour as reckless. After all, testing in production is an internet meme, and arguing for it makes for an attractive story. It turns out, however, to be a double-edged sword since a lot of people still associate chaos engineering with extra risk - yet  the premise of the practice is, in fact, all about understanding and mitigating risk.

Myth #1:...

Extract: Cloud Native Transformation: Practical Patterns for Innovation: Understanding the principles

Editor's note: This is an exclusive extract from Cloud Native Transformation: Practical Patterns for Innovation, by Jamie Dobson, Pini Reznik and Michelle Gienow, published by O'Reilly Media. The book is currently available for free for a limited period of time. You can find out more here.

Cloud native is a lot to wrap your head around: it’s an architecture, a tech stack, an approach to software development and delivery, and a complete paradigm shift all rolled into one!...

DISH to construct its 5G network on AWS in major cloud-telco marker

It is another cloudy day in the telecom industry - but DISH certainly hopes that the sun will shine tomorrow and beyond.

The operator, the fourth largest in the United States, confirmed it has chosen Amazon Web Services (AWS) as its preferred cloud provider. More pivotally, however, it has also agreed to construct its 5G network on Amazon's cloud in a telecom industry first.

DISH 'will achieve agile and cost-effective operations while seeking to redefine the practical...

Gartner sees surge in public cloud spend as CIOs shed migration inhibitions

Global end user spending on public cloud services is forecast to grow to $332 billion in 2021 at a yearly growth of 23.1%, according to the latest figures from Gartner.

Software as a service (SaaS) continues to be the largest bucket, representing almost 37% of total spend in 2021. Infrastructure as a service (IaaS) represents almost a quarter, with platform as a service (PaaS) at 17.9% and business process as a service (BPaaS) at 15%.

In terms of growth, desktop as a...

Boris Krumrey, UiPath: On RPA for digital transformation and the fully-automated enterprise

UiPath, a provider of robotic process automation (RPA) software, has had a stellar few years. The company has placed third in the two most recent Forbes Cloud 100 lists, ranking the most prestigious privately-held cloud computing companies. The company won't be there this year, as it looks to an IPO - but plenty of innovation remains.

Ahead of the company's participation at Digital Transformation Week from April 20-22, CloudTech spoke with Boris Krumrey, global VP of automation...