Gartner: How and why cloud providers need to support their customers through Covid-19

Cloud providers need to proactively support their customers through the tail end of the Covid-19 pandemic. They can do this by demonstrating the strength and adaptability of their service offerings.

Covid-19 has left many organisations unsure if their business continuity strategy is sufficiently robust, particularly when it comes to cloud services. The reliance on videoconferencing and collaboration tools has stressed the limits of back-end supporting...