Gartner analysis: To face new realities, tech CEOs need to bounce forward

Any crisis is significant, but the impact of a global health crisis affects every part of a business’ operations and its employees. Unlike an economic recession or the disruption created by a new technology, COVID-19 brought an immediate event that changed how we think and work at the most fundamental levels. Today tech CEOs are moving into the second phase of their COVID-19 response – they’ve regained their operational footing and are refocusing on new customer...