Exploring ERP with the X-factor: Under the hood – and getting emotional

ERP is known for providing the heartbeat, backbone and the bookkeeping system of modern businesses. Companies need it to keep the wheels turning and the lights on. They rely on it to be a single source of truth and a journal of record but it is rarely seen as having an X-factor: that extra something that delights users and shows the value of extreme innovation. Even when spelled out, the term means next to nothing to the person on the street: it’s not glamorous in the way of a smartphone...