Reinventing Work: New Imperatives for the Future of Working

We’re coming off one of the most challenging years in business history. The pandemic forced every company to accelerate its most important transformations: to do in a few months what it was on course to do in a few years.

But now that the light at the end of the tunnel seems to be in sight, most businesses are unsure of the best way forward and trying to strike a balance between two ideas:

  • “Let’s hurry back to the way things were before.” The dominant motive here is the urge to return—to recover everything lost to the pandemic; to get back to normal.
  • “Let’s make this the new way moving forward.” The primary motive here is to embrace the new—to think of the new ways we’ve all been working during the pandemic as better.

In this whitepaper, Slack speaks to forward-thinking business leaders from all industries, company sizes and disciplines about what their new ways of working look like. They organise what they heard into five main themes; five big imperatives for the way we’ll need to work now:

  • Employee engagement breaks free from the 9-to-5 mindset
  • Culture and alignment are the next source of advantage
  • The ecosystem economy demands a new partner playbook
  • Customer-led disruption forces the CX convergence
  • The winners are accelerating and automating work

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